Well, here I am again. Probably most of you think there is nothing remarkable about that fact, just the Old Philosopher bloviating again. Little do you know. Yesterday, at 8:47 a.m., I posted a brief report of my return to the United States. Not a problem. Several hours later, I undertook to post something further, and was informed by an irritating little logo that, so far as Google was concerned, I did not have any blogs. Did I wish to create one? The logo asked.
There followed a frenzied six hours or so of unsuccessful efforts to get Google to acknowledge that I did indeed have a blog, indeed two blogs, and had been posting almost daily for eight years. I called the University of Massachusetts OIT help desk. They could not help. I called UNC. No luck. I checked my Southwest Airlines frequent flier miles and formulated a plan to fly out to Google headquarters south of San Francisco and throw myself on their mercy. I tried calling every Google regional office I could find, and discovered, not surprisingly, that I could not talk to a human being. [Since there are probably only half a billion people with blogs, I can understand their hesitation. It would take a support force the size of Pakistan’s population to staff a human help line.]
Then, this morning, I decided to find my way to one of the UNC walk-in help offices [suitably located right next to the UNC Hospital Emergency Room], where a lovely young woman agreed to try to help. Ten minutes later, I had recovered my blog administrative page. I offered her flowers and candy but she declined. So I told her that if she ever needed a letter of recommendation, she had but to ask.
Once again, we see that in this new world, the young explain to the old how things work.